Staci Customer Support®

Organising and managing customer relationships is a Staci speciality. Whether implementing projects or managing logistics solutions, Staci offers personalised 'Customer Support' solutions to help ensure the successful delivery of your activities:

- Dedicated customer teams at each of our sites guarantee the successful execution of your logistics contract and implementation of continuous improvement plans, with a blend of strategic and tactical resource.
- A multi-lingual Customer Contact Team located in each country.

A project team

During the analysis phase and during its deployment, business experts are by your side to steer the project

Dedicated contact people

An Account Manager and a dedicated business manager to support you on a daily basis

Steering committees

According to a pre-established schedule, we provide you with regular updates about your activity

Progress plans

With you, we continuously optimise the logistics solutions implemented

Performance indicators

Activity reporting and quality summaries to regularly analyse performance

A Customer contact

Contact people based in France who communicate with you and answer all your questions

Expert advisers on their sectors

Staci supports companies in developing their logistics projects both nationally and internationally. This support translates concretely with the deployment of project teams and mobilisation of dedicated resources, in order to manage and permanently optimise customised logistics solutions.